The Crushing Chaos of Corporate Crisis: Bringing Our Best to Incident Response

September 25, 2023 at 9:15:00 p.m.

There's two types of technology practitioners, those who have lived through a major incident, and those who haven’t lived through a major incident yet. Whether it’s ransomware, a fire in a datacenter, the collapse of a cloud provider, the discovery of a vulnerability in a popular product two days before a holiday... we’ll never run out a ways for incident response to push adrenaline and cortisol into our blood streams, and the timing is never convenient.

In this session we’ll tell stories and explore lessons from Adam’s decades of participating in major incident response across a multitude of companies. We’ll explore how to manage conflict, how to ask the right questions at the right times, and how to deliver our best selves under pressure.